Limitation of Liability — FreshHausCare

Last updated: June 2026

This Limitation of Liability forms part of, and should be read together with, the FreshHausCare Terms and Conditions. Capitalised terms ("Coordination Services", "Service Provider", "Specialist", "Home Reset Services") have the meanings given in those Terms.

1. Scope of FreshHausCare's Responsibility

FreshHausCare Pte Ltd (UEN 202623485K) ("FreshHausCare") operates as a coordination platform. FreshHausCare is responsible only for the Coordination Services it provides. FreshHausCare is not the provider of the Home Reset Services and is not liable for the acts, omissions, performance, or conduct of any independent Service Provider or Specialist, except to the extent caused by FreshHausCare's own negligence in providing the Coordination Services.

2. General Limitation

To the maximum extent permitted by Singapore law, FreshHausCare's total liability for any claim arising out of or in connection with the Coordination Services shall be limited to the value of the coordination fees paid by you to FreshHausCare for the relevant session(s) in question.

3. Service Provider Liability

Liability for the quality, performance, and safety of the Home Reset Services — including any service-related accidental damage to your property — rests with the licensed Service Provider under your service agreement with them. FreshHausCare will assist you in raising and coordinating any such claim with the Service Provider.

4. Accidental Damage

In the rare event of accidental damage to your property during a session, please notify us within 24 hours. FreshHausCare will coordinate with the Service Provider to assess the matter and determine an appropriate resolution.

5. Exclusions That Cannot Be Limited

Nothing in this Limitation of Liability or in our Terms excludes or limits liability for death, personal injury, or any other liability that cannot be excluded or limited under Singapore law, including liability arising from gross negligence or wilful misconduct.

6. No Liability for Indirect Loss

To the maximum extent permitted by law, FreshHausCare shall not be liable for any indirect, incidental, or consequential loss arising in connection with the platform or Coordination Services, including loss of income or loss of enjoyment, except as required by law.